Jewellery Care

Thank you for choosing Roxanne Rajcoomar-Hadden Jewellery. All our pieces are handmade in our workshop in London. To minimise our carbon footprint all our packaging is made in the UK using various recycled and repurposed materials.  All jewellery must be handled with care, and stored in a jewellery box, or the Magic Mushroom Box provided when it is not being worn. 

Our Packaging

THE BOX- Created by Magical Mushroom, it is a direct replacement for fossil fuel-based packaging. It is Biodegradable, Biodigestable, Hydrophobic, Cruelty-Free, Vegan, and it is grown specifically for RRH Jewellery. 

THE RIBBON - To hold all the jewellery in place for transit we use, premium recycled sari silk. It is one of the most sustainable natural fibers, as it is a renewable resource, can biodegrade, and uses less water, chemicals and energy to produce than most other fabrics. 

THE SLEEVE - We use the GF Smith paper, which is made using chlorine-free pulp and spent brewer's grain. 


Where our materials come from? 

A huge part of the conscious jewellery we make is about the sourcing, and the communities that mine our jewels. You can find out all you need to know here, and it you have further questions on traceability please contact Roxanne on

Caring for your jewellery tips

Try to remove your jewellery when applying any, lotions or scents, especially with pearls. Chlorine is especially damaging to jewellery, to avoid damage, please remove before swimming. Avoid storing jewellery next to costume jewellery, or jewellery that is not the same metal. Store jewellery separately so that pieces do not tangle, rub or scratch against each other. Lay long necklaces flat, or hang. Please use the pouch provided for everything else.

Gold Jewellery

Pure gold is the only precious metal that will not tarnish. However, it is a soft metal and care should always be taken with your gold jewellery. The higher the carat weight, the softer the metal; for example, 9 carat gold tends to be more resistant to scratching than 18 carat gold. We recommend that you wear rings of a similar carat together, e.g. your wedding and engagement ring. It is recommended to have your gold jewellery polished once per year. For polishing and repair services please contact

Silver Jewellery

Sterling Silver is an alloy mixed with silver and other metals, usually copper. Pure silver is too soft for everyday wear; therefore, copper is generally used to give it strength while at the same time preserving the ductility of the metal and its beauty. As with most precious metals, sterling silver tarnishes; however, it is less likely to happen as quickly if regularly worn. All our pieces are handmade. And like all jewellery, they are delicate and to be handled and stored with care.


Platinum Jewellery

Platinum jewellery is a great choice for everyday wear over a lifetime. Its density and weight make it a durable jewellery metal. Platinum does not wear away and holds precious stones firmly and securely. Like all precious metals though, platinum does scratch and still needs to be taken care of.



You should always pick up your engagement ring by its band, not by the stone or setting. Not only will this prevent natural oils from your hands building up around the stone’s setting, but it will help to keep the stone secure in its setting over time.


Diamonds, Sapphires, and Rubies are generally durable, so whilst they are hardy in ordinary wear, they can scratch other jewellery. Storing rings away from other jewellery, for example in a soft fabric pouch or jewellery box will protect your ring and other jewellery.

Don’t remove them in public

Hand washing is a must in a public restroom but resist the temptation to remove your ring while you’re lathering up. The possibility that you might leave your ring on the ledge of the sink, or worse, drop it down the drain, is too great a risk to take.

Soaking Your Diamond

If you simply want to give your diamond ring a quick home spruce, the best thing to do is to soak the ring in a bowl that contains four parts warm water and one part washing up liquid, for no more than ten minutes. Brush the ring very gently with a very soft brush, dip it back into the solution, rinse and leave it to drain on some tissue paper. Paper tissues can leave fibres and dust on the ring and are therefore less suitable for rubbing your ring dry than jewellery cloths or other lint-free fabrics. Alternatively, you could use a hair dryer on a low setting, from an appropriate distance, to air your engagement ring and avoid water spots.

Diamond cleaning


Expert Check-up

Even the most secure diamond and gemstone settings may loosen over time, particularly if regularly worn. It is important to check your engagement ring for wear and tear, warped prongs and other problems that could make the setting of your stone less secure. Our specialist gemologist can give your diamond/gemstone ring an expert check and clean returning it to you look like new.If you follow these tips your engagement ring should look wonderful for many, many years. Remember; if in doubt ask us at Roxanne RajcoomarHadden Jewellery.